YOUR CENTER FOR PROTECH ADAS SERVICE INFORMATION AND MORE

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Getting started

Customer portal

Getting started

Welcome to Protech Connected Solutions Protech Connected Solutions (PCS) is our customer portal. A one-stop shop for requesting and scheduling services with the Protech team as well as view invoices…

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Protech PrecisionCast

Webcast

Protech PrecisionCast

Join Protech PrecisionCast to discuss the present and future of ADAS and how your business can stay ahead of the curve via webcasts, articles, videos, and more.

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Manage requests

Customer portal

Manage requests

Within this screen, you will find all requests you have submitted. Additional column descriptions:

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Manage account

Customer portal

Manage account

The manage account tab also shows the following reporting: Manage Users on your account: Click on the user icon to open a window to update their account settings or remove…

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Request services: CCC user

Customer portal

Request services: CCC user

Click on the “+”, located on the left side of the RO, to request a service from Protech, this will provide a pop-up screen to complete your request.

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Work in progress

Customer portal

Work in progress

Within this screen, you will find your current Work in Progress. Information can be pushed from CCC One or manually added request, based on how your shop is configured. This information…

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View invoices

Customer portal

View invoices

Within this screen you can access all invoices for your completed requests. When inputting in an invoice number received from Protech into CCC One, please be sure to put the full…

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View ADAS recommendations

Customer portal

View ADAS recommendations

Within this screen you will find all ADAS Recommendations organized by the Order Type: Work In Progress, Opportunities or Closed. An ADAS Calculator is available to determine potential rev and…

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Request services: non-CCC users

Customer portal

Request services: non-CCC users

On the Manage Requests screen, click on “+ New Service Request”, located just above the list of requests on the left-hand side of the screen to request a service from…

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