Terms & Conditions

Effective Date: September 18, 2026

The Protech Web Site at https://www.protechautomotivesolutions.com (the “Site”) is an online information provider where you can view and learn about the various services provided by Protech Automotive Solutions (“Protech”) and is available subject to your compliance with the terms and conditions (“Terms”) set forth below. Nothing in this Site shall be construed as creating any warranty or other obligation on the part of Protech.

THESE TERMS IMPOSE BINDING ARBITRATION AND A WAIVER OF CLASS ACTIONS TO RESOLVE ANY DISPUTE OR CLAIM ARISING FROM OR RELATING TO THESE TERMS, (INCLUDING THEIR VALIDITY, APPLICABILITY, OR INTERPRETATION) AND YOUR ACCESS TO AND USE OF THE SITE. YOU AGREE THAT ANY CLAIM WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION, OR OTHER SIMILAR PROCESS.

Agreement. Please read the following information carefully before using this Site. If you do not agree with any part of the Terms, do not use this Site. Protech reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms at any time, and by using this Site after the posting of a modification, you accept the modification. Any changes will be effective only after the effective date of the change and will not affect any dispute arising prior to the effective date of the change.

Termination/Access Restriction. Protech reserves the right, in its sole discretion, to terminate your access to the Site or any portion thereof at any time, without notice. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Protech as a result of these Terms or use of the Site. Protech’s performance of these Terms is subject to existing laws and legal process, and nothing contained in these Terms is in derogation of Protech’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Protech with respect to such use.

Disclaimer of Warranties; Limitation of Liability. THIS SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. PROTECH MAY MAKE IMPROVEMENTS AND/OR CHANGES TO THE SITE AT ANY TIME. PROTECH MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. THIS SITE AND ITS CONTENTS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. These warranties are hereby excluded to the fullest extent permissible by law. UNDER NO CIRCUMSTANCES SHALL PROTECH BE LIABLE FOR ANY DIRECT OR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT MAY ARISE FROM YOUR USE OR PERFORMANCE OF, OR INABILITY TO USE,  THIS SITE WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF PROTECH HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law, or $10.00, whichever is less. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Arbitration. In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association (AAA) or, at the parties’ mutual agreement, a similar arbitration service, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding, or arbitration arises out of or concerns these Terms, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms or any disputes arising as a result of these Terms, whether directly or indirectly, including Tort claims that are a result of these Terms. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. The Arbitrator shall have the power to award any relief available in court, including (for California claimants only) public injunctive relief. This arbitration provision shall survive the termination of these Terms.

Class Action Waiver. Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/OR REPRESENTATIVE PROCEEDING, OR ARBITRATION, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Protech agree, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. In the case of a mass arbitration (twenty-five or more similar demands for arbitration), the AAA’s Mass Arbitration Supplementary Rules shall apply.

Indemnification. You agree to indemnify, defend and hold harmless Protech, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of the Site, any user postings made by you, your violation of any part of these Terms or your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations. Protech reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Protech in asserting any available defenses.

Privacy. Personal information transmitted to Protech will be treated in accordance with our Privacy Policy.

Our Copyrighted Materials; Infringement Claims. The copyrights in all text, images, screens and other materials provided on this Site (collectively, the “Materials”) are owned by Protech and/or by Protech’s affiliates or third parties. Except as provided below, none of the Materials may be copied, distributed, displayed, downloaded, or transmitted in any form or by any means without the prior written permission of Protech or the copyright owner. Unauthorized use of any Materials contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and/or other regulations and statutes. You agree that by accessing the Site, you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Protech or any licensors.

Trademarks. Trademarks and service marks that may be referred to on this Site are the property of Protech or their respective owners. Nothing on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark without our written permission. The name of Protech or the Protech logo may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without prior written permission. You are not authorized to use our logo as a hyperlink to this Site unless you obtain Protech’s written permission in advance, although we permit you to use certain designated features of the Site to use our logo as a hyperlink for designated purposes.

Right to Preserve and Disclose. Protech retains and may disclose information you provide consistent with the terms of its Privacy Policy.

Prohibited Actions. You agree not to: (a) decompile, reverse engineer, disassemble, modify, reduce the Site to human perceivable form or create derivative works based upon the Site or any part thereof; (b) disable any licensing or control features of the Site; (c) introduce into the Site any virus or other code or routine intended to disrupt or damage the Site, or alter, damage or delete any Materials, or retrieve or record information about the Site or its users; (d) merge the Site or Materials with another program or create derivative works based on the Site or Materials; (e) remove, obscure, or alter any notice of the copyright or other proprietary legends on the Site or Materials; (f) sublicense, assign, translate, rent, lease, lend, resell for profit, distribute or otherwise assign or transfer the Materials or access to the Site to others; (g) use, or allow the use of, the Site or the Materials in contravention of any federal, state, local, foreign or other applicable law, or rules or regulations of regulatory or administrative organizations; or (h) otherwise act in a fraudulent, illegal, malicious, or negligent manner when using the Site. Except as expressly provided herein, Protech and the third parties reserve all rights with respect to the Site, and may pursue all legally available options under both civil and criminal laws (and may cooperate with law enforcement agencies) in the event of any violations.

Issuance of Passwords. Some portions of this Site do not require a password. To the extent a password is required on this Site, you will need to register and the password that you create will soon be activated to enable you to access the password-protection portions of the Site. Passwords may not be shared or used by more than one individual. It is each individual user’s responsibility to remember and protect such password and not to disclose it to any other person. Remember to choose a strong password, including numbers, capital letters, special characters, etc., and is not typically found in a dictionary. In the event your password is lost or stolen it is your responsibility to notify Protech at the address listed in the “Contact Us” section.

Prohibition on Scripts, Bots, Third Parties, etc. You shall not access or use the Site by means of any automated program, expert system, electronic agent or “bot,” and shall not give any person or entity access to the Site.

Ownership of Usage Data. Protech may collect and aggregate data about your usage of the Site, and Protech shall be the sole owner of such information.

Links. Although Protech controls a few hyperlinks in the Site, some links within this Site may lead to third-party sites. Protech includes these third-party links solely as a convenience to you. The presence of a link does not imply an endorsement of the linked site, its operator, or its contents, or that Protech is in any way affiliated with the linked site. The Site does not incorporate any materials appearing in such linked sites by reference. Protech reserves the right to terminate a link to a third party web site at any time. The third party sites are not controlled by Protech, and may have different terms of use and privacy policies, which Protech encourages you to review.

Must Be At Least 18 Years Old to Use This Site. At this Site Protech makes no active effort to collect personal information from individuals under the age of eighteen (18). Protech requires that Site users must be of legal age to enter into agreements (typically, at least eighteen (18) years of age or older).

Site Controlled from United States. This Site is controlled from offices within the United States. Protech makes no representation that content or materials in this Site are appropriate or available for use in other jurisdictions. Access to this Site content or materials from jurisdictions where such access is illegal is strictly prohibited. If you choose to access this Site from other jurisdictions, you do so at your own risk. You are always responsible for your compliance with applicable laws. THE LAWS OF TEXAS WILL GOVERN THE CONTENT AND MATERIALS CONTAINED IN THIS SITE, WITHOUT GIVING EFFECT TO ANY PRINCIPLES OF CONFLICTS OF LAWS AND YOU AGREE TO SUBMIT TO THE EXCLUSIVE JURISDICTION OF THE STATE AND FEDERAL COURTS OF TEXAS IN RELATION TO ANY CLAIM, DISPUTE OR DIFFERENCE ARISING FROM THESE TERMS, AND YOU AGREE TO WAIVE ANY RIGHT OF REMOVAL OR TRANSFER WHETHER DUE TO FORUM NON CONVENIENS OR OTHER REASON.

Not Authorized to Do Business In Every Jurisdiction. Protech is not authorized to do business in every jurisdiction. Information published on this Site may contain references or cross-references to goods or services that are not available in your state or country.

Entire Agreement; Severability. You acknowledge that you have read and understood these Terms and that you agree to be bound by its terms and conditions. You further agree that these Terms, together with the Privacy Policy, which is hereby incorporated into these Terms by reference, constitute the complete and exclusive statement of the Terms between you and Protech and supersedes all other proposals or prior agreements oral or written, and any other communications relating to the subject matter of these terms . If any part of these Terms are determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms shall continue in effect.

Electronic Communications. Visiting www.protechautomotivesolutions.com or sending emails to Protech constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Contact Us
For further information, or inquiries about these Terms, please contact:

Legal Department
1900 Lakeway Dr.
Lewisville, Texas 75067
Phone: 469.948.9500
Email: website@protechas.com